Customer support can either protect revenue or leak it. When support feels slow, customers cancel, request refunds, or switch to a competitor. However, when support… Read More »SMS Customer Support: How to Turn Texting Into a Retention Engine
SMS can drive fast sales, but only when it follows a plan. Many brands treat texting like a promo blast channel. They send discounts, hope… Read More »How to Build SMS Funnels That Convert (Step-by-Step + Examples)
Text messaging continues to outperform many other marketing channels. People read texts fast. They respond fast. They buy fast. Because of this, SMS has become… Read More »Increase Sales With These 4 Simple Text Message Campaigns
An Overview A few weeks ago, we noted that courts were split down the middle on a key TCPA question. Three courts said SMS messages… Read More »The Latest Twist in the SMS vs. TCPA Battle
Privy, the e-commerce email and SMS marketing platform built for growth, has launched a new set of automation and SMS enhancements designed to help merchants… Read More »Privy Expands Automation for BFCM Merchants
Kyrios Systems has released a new resource for business owners who want to better understand and use SMS marketing. The guide, titled “Boost Your Business:… Read More »Kyrios Systems Unveils SMS Marketing Guide