SMS keeps driving revenue because it fits mobile behavior. People read texts fast. Also, they act fast when the next step feels simple. Therefore, brands… Read More »2026 SMS Marketing Predictions: What Changes, What Stays, What Wins
Customer support can either protect revenue or leak it. When support feels slow, customers cancel, request refunds, or switch to a competitor. However, when support… Read More »SMS Customer Support: How to Turn Texting Into a Retention Engine
An Overview A few weeks ago, we noted that courts were split down the middle on a key TCPA question. Three courts said SMS messages… Read More »The Latest Twist in the SMS vs. TCPA Battle
Privy, the e-commerce email and SMS marketing platform built for growth, has launched a new set of automation and SMS enhancements designed to help merchants… Read More »Privy Expands Automation for BFCM Merchants
Kyrios Systems has released a new resource for business owners who want to better understand and use SMS marketing. The guide, titled “Boost Your Business:… Read More »Kyrios Systems Unveils SMS Marketing Guide
Black Friday is fast. Customers bounce between brands, apps, and tabs. Deals shift. Stock disappears. The competition tightens every hour. Because shoppers move quickly, brands… Read More »Does SMS Marketing Really Work on Black Friday?